For any reason, if you are not satisfied with our products, we will refund 100% of your purchase price as long as (1) the items are in same condition as they were shipped, and (2) the items are returned to us within 30 days from the original shipped date. Any returned opened cases (with all correct contents) are subject to a 20% restocking charge. Items with incorrect or missing contents are not subject to a refund. Buyers will need to pay the shipping for a refund.